Kyrian Bourgi

TL;DR: Machine wash cold on delicate with a gentle detergent, tumble dry low with clean tennis balls to restore loft.StepsZip all zippers and turn inside out.Use mild detergent (no fabric softener)...

TL;DR: Exchanges are processed after we accept your return. A replacement shipment may be subject to customs in non‑EU countries.

TL;DR: 30 business days from delivery; items unused with tags. Return shipping is paid by the customer.StepsPack items securely.Use a tracked shipment.Keep your tracking number.Refunds are issued w...

TL;DR: Use the tracking link emailed to you. Customs fees (if any) are requested by the courier via email/SMS.Didn’t get a tracking email?Check spam, then contact support with your order number.

TL;DR: EU: 3–6 business days. US: ~6–7 (customs may add time). No weekend deliveries.CarriersWe use express couriers (DHL/UPS) based on region and product type.HolidaysDelays may occur on public ho...

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